For settling disputes and for requests where quick change is needed.

****ADVISORY ON CANDLE/FRAGILE ITEM SHIPMENTS****

Please be advised that while we take every precaution to ensure your items arrive to you safely, we have no control over circumstances once the package leaves our store. 

We DO NOT guarantee or replace broken candles or any other glass/fragile items until additional handling or insurance is purchased.

If an item arrives broken, you must file a claim directly with the carrier in question. 

Please contact us if you have any questions.